Royal Bank of Scotland Customer Service Contact Number 0345 724 2424 (2023)

Direct RBS Contact Number:
0345 724 2424

RBS-Royal Bank of Scotland phone numbers and customer service opening hours:

DepartmentContact NumberOpening Hours
General Contact (Scotland – UK)0345 724 2424Monday to Sunday, 12am to 11:59pm
General Contact (Scotland ? Overseas)+44 131 549 8888Monday to Sunday, 12am to 11:59pm
General Contact (Scotland ? Minicom)0800 404 6160Monday to Sunday, 12am to 11:59pm
General Contact (England)0345 900 0400Monday to Sunday, 12am to 11:59pm
General Contact (England ? Overseas)+44 131 242 0017Monday to Sunday, 12am to 11:59pm
General Contact (England ? Minicom)0800 068 1289Monday to Sunday, 12am to 11:59pm
General Contact (Wales)UK: 0345 900 0300Monday to Sunday, 12am to 11:59pm
General Contact (Wales ? Overseas)+44 118 373 2181Monday to Sunday, 12am to 11:59pm
General Contact (Wales ? Minicom)0800 092 3201Monday to Sunday, 12am to 11:59pm
Lost or Stolen card0370 600 0459Monday to Sunday, 12am to 11:59pm
Lost or Stolen card (Overseas)+44 1268 500 813Monday to Sunday, 12am to 11:59pm
Lost or Stolen card (Minicom)0800 917 0526Monday to Sunday, 12am to 11:59pm
Personal Credit Card0370 333 9091Monday to Sunday, 12am to 11:59pm
Personal Credit Card (Overseas)+44 1268 508018Monday to Sunday, 12am to 11:59pm
Personal Credit Card ( Minicom)0800 141 3999Monday to Sunday, 12am to 11:59pm
Business Credit Card0370 154 1234Monday to Friday 8am to 6pm Saturday 9am to 1pm
Business Credit Card (Overseas)+44 370 154 1234Monday to Friday 8am to 6pm Saturday 9am to 1pm
Business Credit Card ( Minicom)0800 404 6160Monday to Friday 8am to 6pm Saturday 9am to 1pm
BusinessOne Customers0345 300 8460Monday to Friday 8am to 6pm Saturday 9am to 1pm
BusinessOne Customers (Overseas)+44 345 300 8460Monday to Friday 8am to 6pm Saturday 9am to 1pm
BusinessOne Customers (Miniom)0800 404 6160Monday to Friday 8am to 6pm Saturday 9am to 1pm
Private Banking Manager0333 202 3332Monday to Sunday, 12am to 11:59pm
Private Banking Manager (Overseas)+44 131 278 3507Monday to Sunday, 12am to 11:59pm
Private Banking Manager (Minicom)0800 027 1398Monday to Sunday, 12am to 11:59pm
Business Account0345 600 2230Monday to Sunday, 12am to 11:59pm
Business Account (Overseas)+44 118 373 2181Monday to Sunday, 12am to 11:59pm
Business Account (Minicom)0800 404 6160Monday to Sunday, 12am to 11:59pm
General Mortgage Inquiries0800 056 3220Monday to Friday 8am to 8pm, Saturday 9am to 4pm
Existing Mortgage Queries0800 056 0567Monday to Friday 8am to 8pm, Saturday 9am to 4pm
Existing Mortgage Queries (Overseas)+44 121 629 0739Monday to Friday 8am to 8pm, Saturday 9am to 4pm
Personal Loan0800 148 8331Monday to Friday 8am to 8pm, Saturdays & Bank Holidays 9am to 3pm
Existing Loan0345 030 3216Monday to Friday 8am to 8pm, Saturdays & Bank Holidays 9am to 5pm
Fraud Hotline (Personal)0800 161 5150Monday to Friday 8am to 10 pm,Saturday 8am to 6pm,Sunday 9am to 5pm
Fraud Hotline (Business)0345 300 3986Monday to Friday 8am to 10 pm,Saturday 8amto 6pm,Sunday 9am to 5pm
Fraud Hotline (Personal Credit Card)0800 161 5153Monday to Friday 8am to 10 pm, Saturday 8am to 6pm,Sunday 9am to 5pm
Fraud Hotline (Business Credit Card)0800 161 5164Monday to Friday 8am to 10 pm,Saturday 8am to 6pm,Sunday 9am to 5pm
Membership Services ? Silver0345 607 5154Monday to Friday 8am-8pm Saturday 9am-5pm
Membership Services ? Silver (Overseas)+44 2392 666 062Monday to Friday 8am-8pm Saturday 9am-5pm
Membership Services ?Platinum0345 609 0456Monday to Friday 8am to 8pm Saturday 9am to 5pm
Membership Services ?Platinum (Overseas)+44 2392 668 827Monday to Friday 8am to 8pm Saturday 9am to 5pm
Membership Services ? Black0345 266 8801Monday to Sunday, 8am t0 10pm
Membership Services ? Black (Overseas)+44 2392 668 814Monday to Sunday, 8am t0 10pm
Follow-up Hotline0800 011 3312Monday to Sunday, 12am to 11:59pm
Follow-up Hotline Overseas+44 131 3397 609Monday to Sunday, 12am to 11:59pm

RBSCustomer Service Number for Customers from Scotland 0345 724 242

Call the Royal Bank of Scotland contact for customers in Scotland 0345 724 242 for general concerns with your RBS account. If calling outside UK, dial +44 131 549 8888. Call Royal Bank of Scotland phone number 0800 404 6160 free number if you’re a Minicom user.

The Royal Bank of Scotland is a well acclaimed bank in the UK. Most of their branches are found in Scotland, but they also have branches in England and Wales. Banking can be done conveniently through their site or through the RBS app, but you are welcome to contact the Royal Bank of Scotland telephone number if you prefer talking to a representative instead.

For customers from England who have general inquiries, call the Royal Bank of Scotland help hotline 0345 900 0400. If you are using a Minicom device, use the Royal Bank of Scotland number 0800 068 1289 free number. If calling from abroad, dial Royal Bank of Scotland telephone number +44 131 242 0017.

Call Royal Bank of Scotland helpline 0345 900 0300 if you’re a customer from Wales. If you are not in the UK, call the Royal Bank of Scotland contact number +44 118 373 2181. Dial Royal Bank of Scotland contact 0800 092 3201 free number if using Minicom.

Royal Bank of Scotland Contact Number for Credit Card Customer 0370 333 9091

If you are a personal user, or you are interested in applying for a personal credit card account, call Royal Bank of Scotland contact number 0370 333 9091. Royal Bank of Scotland offers different kinds of credit cards that can cater to the needs of personal and business accounts. If you are not in the UK, call +44 1268 508018. They can also be reached at Royal Bank of Scotland phone number for Minicom 0800 141 3999 free number.

If you are interested with the business credit card or you have questions about your account, call the Royal Bank of Scotland help hotline 0370 154 1234. If you are calling outside UK, contact Royal Bank of Scotland Number +44 370 154 1234. Minicom users may call Royal Bank of Scotland helpline 0800 404 6160 free number.

Apart from these two credit card types, they also offer BusinessOne card. For more information, or clarification about this account, call the Royal Bank of Scotland telephone number 0345 300 8460. If calling from outside the UK, contact Royal Bank of Scotland customer service at +44 345 300 8460. Call Royal Bank of Scotland contact number 0800 404 6160 free number if you’re a Minicom user.

Royal Bank of Scotland Customer Helpline for Lending Services 0800 056 3220 Free Number

Call Royal Bank of Scotland contact number 0800 056 3220 free number for lending inqueries and mortgage questions. To seek assistance from Royal Bank of Scotland help team for your existing mortgage, call the Royal Bank of Scotland contact 0800 056 0567 free number. They can also be reached at Royal Bank of Scotland customer service hotline +44 121 629 0739 if you are not in the UK. For those interested with the loan offered by RBS, call the Royal Bank of Scotland phone 0800 148 8331 free number. Call the Royal Bank of Scotland number 0345 030 3216, if you already have an existing loan and you want to clarify some concerns.

Royal Bank of Scotland Phone Number to Call To Report Fraud 0800 161 5150

If you encounter any fraudulent exercises with your personal account, call the Royal Bank of Scotland contact 0800 161 5150 free number immediately. If you encounter the same problem with your business accounts, use the Royal Bank of Scotland customer hotline 0345 300 3986. If you encounter these problems with your personal credit card or business credit, call the Royal Bank of Scotland phone for personal credit card 0800 161 5153 free number, and the Royal Bank of Scotland help hotline for business credit card 0800 161 5164 free number. Make sure to call the correct Royal Bank of Scotland Number to facilitate faster transaction.

Royal Bank of Scotland Help Hotline for Membership Inquiries 0345 607 5154

Any Royal Bank of Scotland customer interested in applying for the RBS membership can readily inquire for the requirements via the different Royal Bank of Scotland customer service numbers. For customers interested in the silver account, call the Royal Bank of Scotland Contact Number 0345 607 5154, if you are in the UK, or the Royal Bank of Scotland Helpline +44 2392 666 062 if you are somewhere overseas.

For customers who would like to become Platinum members, please contact the Royal Bank of Scotland Number 0345 609 0456 or the Royal Bank of Scotland Help +44 2392 668 827 if you aren’t in the UK. If you are interested to apply for the Black membership, contact the Royal Bank of Scotland Phone 0345 266 8801 if you are in the UK or the Royal Bank of Scotland Contact +44 2392 668 814 if you are abroad.

Royal Bank of Scotland Number for Payment Issues Due to Bereavement 0800 161 5903 Free Number

For concerns regarding bereavement, call Royal Bank of Scotland customer service hotline for bereavement, 0800 161 5903 free number. If you are overseas, dial Royal Bank of Scotland contact number +44 1204 684 658. If you are using a Minicom, relay your messages via the Royal Bank of Scotland contact number 0800 404 6161 free number.

There are other Royal Bank of Scotland customer service numbers you can call if you are having issues with paying the bills because of financial problems like the Royal Bank of Scotland telephone number 0800 001 5407 free number. If you are using a Minicom, call them at Royal Bank of Scotland number 0345 366 6104.

Royal Bank of Scotland Helpline for Private Accounts 0333 202 3332

If you would like to get to know more about the private accounts that you can setup with the Royal Bank of Scotland, get help by calling the Royal Bank of Scotland customer service hotline 0333 202 3332. To reach their customer support even if you are not in the UK, call the Royal Bank of Scotland contact number 44 131 278 3507. If you are using a Minicom, call Royal Bank of Scotland customer service using the Royal Bank of Scotland phone number 0800 027 1398 free number.

Guide in Finding the Royal Bank of Scotland Customer Service Numbers

To find a Royal Bank of Scotland number, go to http://personal.rbs.co.uk/personal/support-centre.html. Scroll down to find the Contact Us button. Click on that button to reveal page with the different Royal Bank of Scotland contact number to call regarding your concern. There are various sections on this page. Scroll down to check on the Royal Bank of Scotland telephone number you need.

Royal Bank of Scotland Customer Service Contact Number 0345 724 2424 (2)

Contact Royal Bank of Scotland Through Social Media

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FAQs

How do I contact RBS customer services? ›

Our Support Centre is here to help if you have forgotten these details.
  1. Call us on: 03457 242 424.
  2. Overseas: 0131 549 8888.
  3. Relay UK 18001 03457 242 424.

Is RBS customer service 24 hours? ›

18001 0800 404 6160. Lines open 24/7.

What is the phone number for the Royal Bank of Scotland? ›

How do I speak to someone at the Royal Bank of Scotland? ›

Write to us

Please call us on 0345 602 0000 if you have an account specific enquiry. Lines are open 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.

How do I talk to a live representative at a bank? ›

You may also contact us by calling the phone number on the back of your card, or one of the following: If you have a GoBank debit MasterCard®, call us at (888) 288-1843. If you have a GoBank Visa® Debit card, call us at (888) 280-8260. If you have an Uber Visa Debit Card, call us at (888) 272-4395.

How do I talk to a bank customer? ›

How to talk to customers at your bank
  1. Avoid negative body language. Improving verbal communication is often easier than fixing negative body language. ...
  2. Focus on the positive. ...
  3. Find the silver lining. ...
  4. Avoid complicated jargon. ...
  5. Ask for more information.
10 Oct 2022

Is there a free phone number for RBS? ›

Is there a free phone number for bank of Scotland? ›

What is 24 hour phone banking? ›

24 hour Automated Phone Banking System means any device, capable of providing voice response to a Cardholder's request for services, by the use of a TIN or otherwise.

Do Royal Bank of Scotland call you? ›

When we place a restriction on your card, you may receive text messages, automated calls & voicemails from our dedicated fraud team to try and contact you as quickly as possible to check your recent activity.

What time can I call the Royal Bank of Scotland? ›

Available Mon–Fri 8am-8pm, Sat 9am–5pm, bank holidays 9am-5pm (excluding Christmas Day, Boxing Day, New Year's Day and Easter Sunday).

How do I contact RBC from UK? ›

Canadian RBC company: 1-800-769-25111-800-769-2511. 1-800-769-25551-800-769-2555 (online services)
...
Contact Us.
Canada:
International (British Isles):
Experian+44-844-481-8000+44-844-481-8000
dialing from outside the UK
0844-481-80000844-481-8000
17 more rows

How do I contact bank without calling? ›

Some banks let you send secure online messages to customer service. These messages are simple emails that can only be accessed through online banking. It's great, if you don't need assistance immediately. Live chat is the middle option between a phone call and an email.

How can I speak to a representative immediately? ›

Dial 0, *, or # multiple times. This can take you straight to an operator on some systems. Say "I would like to speak to a person". Or, try "operator," "agent," and “representative.”

How do I connect to a representative? ›

4 ways to connect with your elected officials
  1. Call them. Picking up the phone and calling your elected official is a great way to make your voice heard. ...
  2. Write them. Do you have a lot of thoughts on a topic that your representatives need to know about? ...
  3. Meet them. ...
  4. Tweet them.
1 May 2018

How do you talk to a live person for serve? ›

If you have a complaint regarding Serve, contact the Serve customer service division by calling 1-800-954- 0559. If you have a complaint regarding Bluebird, Target Prepaid REDcard, or Gift Card, call us at 1-877-297-4438.

What is a bank customer number? ›

A Customer Number is typically assigned and provided to you at account opening, and is used to enroll your accounts for Online Banking.

How can I talk to customer care in English? ›

Contents
  1. Greet Customers Appropriately.
  2. Casually Introduce Yourself and the Company.
  3. Understand and Respond to the Client's Needs.
  4. Successfully Negotiate with a Customer About Pricing.
  5. Deal with a Rude Customer Without Being Rude Yourself.
  6. Conclude a Conversation by Sealing the Deal.
28 Feb 2022

What is customer customer service? ›

Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.

How can I call 0345 for free? ›

It costs the same as ringing a regular UK landline. And if you have any inclusive minutes in your phone package, either landline or mobile, you can use them to call 0345 numbers free of charge.

Are 0800 and 0345 numbers free? ›

If you're a consumer or small business customer, calls to 0800, 0808 and 116 numbers are free from your mobile and landline. Many organisations use 03 numbers such as 0300, 0344 or 0345 as an alternative to more expensive 084 and 087 numbers. Calls to 03 numbers will cost no more than a call to a 01 or 02 number.

Can I ring 03 numbers for free? ›

How much calls to 03 numbers cost. Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. They must also count towards any inclusive allowances in the same way as calls to 01 and 02 numbers. These rules apply to calls from any type of line including mobile, landline or payphone.

Is there a phone number for free? ›

Apps That Give Out Free Phone Numbers

Google Voice is one example, but there are many others that will give you a real phone number to make and receive internet calls. For example, you can download the FreedomPop app, the TextNow app, or the TextFree app from their respective websites.

Can I call Scotland on my cell phone? ›

To call Scotland from the US, just follow these dialing instructions: First dial 011, the US exit code. Next dial 44, the Scotland/UK country code. Then dial the 2-5 digit area code plus the local number for a total of 10 digits.

Are 08 and 09 numbers free? ›

Calls to numbers beginning 0800 and 0808 are free from all landlines and mobiles. Yep, free! However, numbers such as 0844, 0845, 0870 and 0871 are more costly to ring, whether you're calling from a landline or mobile. Numbers starting with 09 are typically the most expensive.

What is the best time to call a bank? ›

The best time of day to call customer service is in the morning. On average, call center wait times are 70% shorter before noon (between 5am and 12pm). The longest wait times are between 3pm and 12am.

Is online banking available 24 hours? ›

The system is available on all days on 24x7x365 basis. There is real time transfer of funds to the beneficiary account. The remitter need not use a physical cheque or a demand draft. The beneficiary need not visit a bank branch for depositing the paper instruments.

Does online banking work 24 hours? ›

Convenience is a major advantage of online banking. Basic banking transactions such as paying bills and transferring funds between accounts can easily be done 24 hours a day, seven days a week, wherever a consumer wishes.

Do banks call customers? ›

It's not uncommon for your bank to try and contact you. But sometimes those emails and phone calls are just scammers using the trust you have in your bank to con you out of your money.

Do banks call you for suspicious activity? ›

Remember that a genuine bank will never call you out of the blue to ask for your PIN, full password or to move money to another account. If you feel something is suspicious or feel vulnerable, hang up and then call your bank or card issuer on their advertised number to report the fraud.

Can I call my bank if I got scammed? ›

Did a scammer make an unauthorized transfer from your bank account? Contact your bank and tell them it was an unauthorized debit or withdrawal. Ask them to reverse the transaction and give you your money back.

Can you call RBC after hours? ›

24/7 Live Support

Whether it's noon or midnight, you have immediate access to our Advice Centre representatives.

How do I schedule a callback with RBC? ›

Existing Clients
  1. Tap the Help icon in the top right of your screen.
  2. Select Contact Us and then tap the blue Contact Us button.
  3. Select Book an Appointment from the menu.
  4. Follow the on screen instructions.

How do I call an RBC branch directly? ›

  1. Find a Branch.
  2. Call 1-800-769-2511.

Does RBC have a branch in UK? ›

REGULATORY INFORMATION

In the UK, RBC I&TS operates through RBC Investor Services Trust, UK Branch & Royal Bank of Canada, London Branch, authorised and regulated by the Office of the Superintendent of Financial Institutions of Canada.

Why do banks keep you on hold for so long? ›

The most common reason banks put a hold on funds in your account is to ensure that a check clears. Putting it simply, they want to make sure they receive the appropriate funds before these funds are made available to you.

Can I call and ask for my account number? ›

Call your bank and ask for your account number

A customer service representative at your bank can provide you with your account number. The representative will likely ask a few security questions to verify your identity before providing the information.

Can you call without service? ›

You can use Wi-Fi calling on your Android or iPhone to make calls using Wi-Fi rather than your cellular network.

Is there an 0800 number for bank of Scotland? ›

Over the phone

Call our Telephone Banking Service on 0800 072 8668. If you're outside the UK, call us on +44 0131 278 3729.

What time does RBS phone line open? ›

Available Mon–Fri 8am-8pm, Sat 9am–5pm, bank holidays 9am-5pm (excluding Christmas Day, Boxing Day, New Year's Day and Easter Sunday).

How do I call a toll free number from a bank? ›

Touchpoints
  1. Metrobank Contact Center. Metro Manila: (02) 88-700-700 Domestic Toll Free: 1-800-1888-5775. Email: customercare@metrobank.com.ph.
  2. Corporate Customer Care. Metro Manila: (02) 8898-8000 (press 2, then 2) Domestic Toll Free: 1-800-10-857-9727. ibs.customercare@metrobank.com.ph.
  3. Head Office - Metrobank Plaza. Sen.

Are 0345 numbers free Royal Mail? ›

0345: Calls to 0345 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider.

Can you call 0345? ›

If you are calling from a landline, your phone provider may include free calls to landline numbers as part of your monthly phone package. The same applies to calls from mobile phones. If you have free minutes included in your phone plan, you will be able to use these minutes to call all 0345 numbers.

How much does it cost to call 03450? ›

The cost of calling 0345 numbers – as well as all 03 numbers – is regulated by Ofcom. Legilsation states that 03 numbers should not be charged at anything more than the cost of a local call. This equates to the same cost as calling any 01 or 02 number.

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